Oman Post, an Asyad member company, will continue providing key services, while ensuring the health of its team, customers and the community at large. The company provided guidance and procedures to its team members in regards to operations and implemented measures in line with the directives from the Supreme Committee and the Ministry of Health. While continuously reviewing its procedures to adapt to the current Coronavirus Disease 2019 (COVID-19) situation, Oman Post encourages customers to avail of its services that do not require visiting any branches, ensuring social distancing is enforced. In order to limit customer visits to Oman Post’s branches, mail and parcels received at all branches will be delivered to customer premises across the Sultanate with a 36% discount, through the company’s latest service Asyad Express. Customers can also request to consolidate delivery of all their parcels to their addresses at once.
Huawei Extends Expiring Warranty Of Its Products
Huawei users are being offered extended warranty on a range of products as a precautionary measure based on recent public health and prevention considerations. The offer includes Huawei’s wide range of products including smartphones, notebooks, tablets, smart wearables and other terminal products for which the warranty has expired during the period of 24 March 2020 to 31 May 2020. If a customer’s product meets the required conditions, the warranty period will be automatically extended to 31 May 2020, so they have their devices repaired under warranty and stay connected. Customers who are practicing social distancing and staying at home can now take advantage of Huawei’s free courier services (depending on the actual situation of the express company) and have their device collected and returned by courier once it is repaired and sanitised. Users are also being advised by Huawei to use the pre-installed Support App to troubleshoot the issue with smart diagnosis or connect with the online customer service and get remote service.